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Garbh will serve as the ‘Controller’ of the personal data you provide to us.
We gather basic personal information about you, which may include special categories of data, such as medical information. This personal data typically includes your name, address, email, and phone number.
We require your personal data to deliver the services you have requested from us, which are related to your direct care, payment for those services, and any other statutory reporting obligations. We only collect the necessary personal data required to provide and manage these services effectively.
Whenever possible, all personal data we process is handled by our staff. However, for IT hosting and maintenance purposes, this information may be stored on servers. No third parties have access to your personal data unless legally permitted. We have implemented a Data Protection framework to ensure the secure and efficient processing of your personal information.
Under the tax law, we are required to retain your basic personal data (name, address, contact details) for a minimum of six years. We also comply with the NHSx Record Management Code of Practice 2021. Personal data used for marketing purposes will be retained until you inform us that you no longer wish to receive such information. For further details on our data retention policies, please get in touch with us.
If you believe the information we hold about you is incorrect, you can request access to this data and have it corrected or deleted.
Our legal basis for processing your information depends on various factors, including:
Some of our research activities are conducted internationally, and all participants are informed of this.
To learn more about how the NHS uses your data and how you can manage your data preferences, please visit NHS Data Matters.
If you wish to raise a complaint regarding how we have handled your personal data, please follow our complaints procedure or get in touch with us.